Support
Frequently Asked Questions
StartLocal helps people discover local businesses and gives business owners tools to publish and manage a trusted business presence online. Here are answers to common questions from both users and business owners.
Frequently asked questions list
What is StartLocal?
StartLocal helps people discover local businesses and gives business owners a way to publish and manage their presence online.
How do I find a business on StartLocal?
You can browse or search local business listings and open each business page to view details like hours, contact info, location, and links.
What can I do on a business page?
Business pages may include contact information, hours, directions, website links, owner links, recommendations, and other business details. Some pages also let you save businesses to your account.
Can I save businesses to my account?
Yes. Logged-in users can save businesses so they can come back to them later more easily.
How do I claim a business on StartLocal?
If a business is not yet claimed, StartLocal may show a claim option on that business page. Claiming helps connect the business listing to the business owner’s account.
What are the StartLocal publish plans?
StartLocal currently offers City Starter, State Explorer, and Regional Pro plans, with monthly and yearly billing options.
Is kiosk access available?
Yes. Kiosk access is available with StartLocal plans, either as an add-on or included depending on the plan.
How does checkout work?
StartLocal’s plan selection and checkout flow is designed to let users choose a plan, choose billing frequency, and complete payment through PayPal.
Do restaurant businesses get special features?
Yes. Restaurant pages may include dining-related details such as menu links, reservation links, and hours.
What does a verified StartLocal QR mean?
A verified StartLocal QR indicates the page was accessed through a StartLocal QR flow tied to that business, helping confirm the connection between the QR and the business listing.
Still need help?
Send a quick support request without leaving StartLocal, or email support@startlocal.online directly.